Cellcom needs to learn some web manners December 7, 2007
Posted by jay in : Mobile, User Experience, Web , trackbackI have always known that cellular carriers will do everything they can to keep a subscriber. But when this business philosophy turns to be the way they run their web properties, things become ridiculous.
To opt out from Cellcom’s newsletter (Israel’s largest wireless carrier) you would have to wait up to 7 business days! Don’t they have something better to do with their call center staff then to manually go over opt out requests? Any email marketing management software, like Constant Contact, will do it automatically and most important, immediately.
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